Official Announcement on Standardizing QQLink Platform's Transaction Neutrality Statement, Anti-Cheating Determinations, Dispute Arbitration, and Data Security

Dear esteemed users, community managers, partner merchants, and ecosystem service providers of the QQLink platform:

As a global infrastructure integrating instant messaging, cross-language translation, and multi-chain payment settlement, the QQLink platform remains committed to building a fair, efficient, and trustworthy digital interaction environment for users worldwide. With the rapid expansion of its ecosystem, business interaction scenarios have grown increasingly diverse. However, recent routine operational monitoring and customer complaint investigations have revealed that certain communitiesThere are certain violations with the client, and the platform also needs to optimize management and improve systems in some aspects..

In order to clarify the origins, define the boundaries of rights and responsibilities, unify judgment standards, and rigorously protect user data privacy, the Platform Operations Management Center, upon approval by the Compliance Committee, hereby solemnly issues this announcement to the entire network. This announcement consists of four foundational norms, which all participants must strictly adhere to:

1. "Platform Neutrality Statement and Technical Service Disclaimer Agreement"

Article 1 (Neutral Technical Positioning)

The platform strictly adheres to the "principle of technological neutrality" and is legally positioned as a neutral provider of network information exchange transmission, instant messaging systems, and underlying distributed communication technology services. The platform functions like modern information highways and utility infrastructure such as water and electricity pipelines—it does not participate in, accept, endorse, or guarantee any groups, communities, or cooperative merchants' internally established, initiated, or organized activities.Entertainment, private financial settlements or civil and commercial substantive transactions. The platform does not bear joint performance obligations or provide bottom-line guarantees for any economic outcomes organized spontaneously by third parties.

Article 2 (Group Autonomy and Independent Civil Liability)

Communities possess a high degree of self-governing attributes. The group founders (including but not limited to group owners, management teams, and business operators) bear full, exclusive, and independent legal responsibility for all rules and regulations, daily management measures, activity guidelines, financial transactions, and civil or commercial compliance publicly announced within their groups. By voluntarily joining external groups and participating in their activities, members are deemed to have acknowledged and accepted the self-governing environment of the group, and willingly assume the counterparty credit compliance risks as well as the risks associated with civil or commercial entity transactions.

Article 3 (Exemptions and Limits of Public Authority)

Any third-party civil or commercial disputes arising within the group—such as performance disagreements, conflicts over profit distribution, unfulfilled promises, dissatisfaction with prize pool or balance settlements—shall be considered conflicts between equal civil entities. These disputes must be resolved by the involved parties through mutual negotiation, internal mediation, or legitimate judicial and arbitration procedures. Unless explicitly required by laws and regulations or in compliance with the platform’s published anti-money laundering and system security rules, the platform explicitly and firmly rejects any private directives, relational interference, or personal pressure from unilateral stakeholders. The platform will never arbitrarily intervene in, restrict, freeze, or dispose of other users’ accounts or digital assets. The platform’s authority over account risk control measures is a public tool for maintaining network-wide order. Any individual or organization is strictly prohibited from privatizing this authority for personal or group interests.

2. "Regulations on the Identification of Violations and Cheating and the Handling of Abnormal Behavior"

Article 1 (Principles of Determination)

The platform adheres to the core principles of "technology-driven, log-based, evidence-first, and due process" to identify all forms of fraudulent and cheating behaviors. Facts speak louder than words, and data outweighs rhetoric. The platform solemnly declares: any unilateral subjective speculation, verbal assertions, vague claims, emotional accusations, or reported materials lacking factual support from underlying system technology will not be accepted by the platform's technical and risk control departments as grounds for definitive penalties.

Article 2 (Definition of Violations and Cheating)

The platform defines cheating violations with strict technical boundaries, strictly limited to the following behaviors that use technical means to undermine fairness and system security:

1. Plugin Intrusion: Developing, disseminating, or utilizing plugin programs, memory injection tools, auxiliary plugin scripts, or unauthorized automated cheating tools to invade the platform or disrupt the normal operation of the application.

2. Protocol Cracking and Tampering: Reverse engineering, decompiling, or cracking communication packets between the platform client and the underlying server, or unauthorized modification of data transmission parameters.

3. Exploiting Vulnerabilities for Malicious Arbitrage: Taking advantage of platform system concurrency logic flaws, network latency defects, or replay attack vulnerabilities to conduct malicious arbitrage, double-spending attacks, or cause ledger data imbalances.

4. Credential Stuffing and Collaborative Fraud: Forging device fingerprints, creating multiple fake accounts in bulk for credential stuffing attempts, engaging in distributed network collaborative fraud, or launching abnormally high-frequency attacks on system interfaces.

Article 3 (Evidence Presentation and Technical Review Procedures)

Standardized Evidence Submission Requirements:The reporting party must follow standardized evidence submission procedures if alleging systemic cheating by others. The reporting party must formally submit a valid ticket through the official online support channel within 2 hours of the incident, containing the following key evidentiary elements:

• Accounts suspected of being abnormalAccount or nickname, etc.;

• Precise timestamps of business operations, the occurrence round of exceptions, and transaction numbers;

• Detailed description of abnormal characteristics and reproducible logical explanation.

Or relevant screenshots and screen recordings.

Upon receiving an official work order, the platform's technical risk control center will retrieve the underlying raw communication packet captures, server core timing logs, interface response data, and client signature sequences for multi-dimensional closed-loop cross-verification. Following system-level deep traceability verification,tocheatingand other abnormalitiesbehaviorconduct the final determination,resolutely safeguardUser Equalitylegitimate rights and interests.

Article 4 (Graded Standards for Violation Penalties)

For behaviors that are confirmed by the platform's technical security experts and cross-verified with logs to involve cheating through technical exploits, the platform will implement strict tiered disciplinary actions based on the severity of the violation:

III. "Rules for User Dispute Arbitration and Customer Complaint Handling"

Article 1 (Complaint Acceptance and Dual Protection Mechanism)

To safeguard the legitimate appeals of every participant, the platform has specially established a neutral and fair [Official Dispute Arbitration and Customer Complaint Exclusive Channel]. A healthy and prosperous ecosystem must be built on the foundation of balanced rights and responsibilities as well as mutual trust. The platform hereby solemnly reiterates: The platform resolutely opposesAny cheating behaviorwhile launching a comprehensive crackdownacting shamelesslyUnscrupulous actions must be resolutely eradicated to eliminate unilateral bullying and uphold a clear and fair platform ecosystem order.

Article 2 (Penalties for Dishonest and Defaulting Behavior by Merchants/Group Owners)

Contracts must be honored, and goodwill must not be trampled upon. If a merchant entity or group administrator commits any of the following acts, the platform will directly determine that they constitute "malicious disruption of platform order and unilateral breach of contract infringement":

1. Delaying or refusing payment: Under the normal established rules of the community, unjustifiably refusing or indefinitely delaying users' rightful settlements with baseless excuses (such as system lag, financial staff being unavailable, data discrepancies, etc.).

2. Breach of Contract and Kicking/Blocking: Abusing the privileges of group owners or administrators to expel users who comply with the rules and rightfully defend their rights from the group, imposing bans or maliciously blocking them to cut off their redemption channels;

3. Fabricated Cheating and Pressuring Customer Service: Fabricating false claims of users cheating with hacks, and coercing platform customer service and technical staff through intimidation, harassment, bribery, or emotional manipulation to freeze the accounts of legitimate participants.

Once verified as true by the technical and customer service teams, the platform will no longer provide technical service protections for those who breach trust. It will impose escalating severe sanctions on the involved groups and managing entities, including but not limited to: public exposure and demotion across the entire network, freezing of community funds, forced dissolution of non-compliant groups, confiscation of compliance deposits for advance compensation to affected users, and even permanent termination of all technical access services along with blacklisting in the industry.

Article 3 (Legal Right to Appeal for Controlled Users and 24-Hour Protection Mechanism)

Any user subject to temporary usage restrictions or protective freezing due to external reports or sudden risk warnings shall enjoy full rights to information and appeal remedies from the moment they receive the system notification. To prevent malicious delays and ensure the timeliness of user fund and asset transfers, the platform solemnly establishes a [24-Hour Mandatory Guarantee Commitment]:

• The platform's customer complaint arbitration team will provide formal feedback to the complainant within 24 hours of receiving the official appeal ticket, detailing the current review stage and investigation progress.

• The technical risk control department retrieves the underlying raw interaction sequence data within 24 hours and provides a clear technical review and verification conclusion.

• If the reporting party fails to provide objective technical evidence meeting the aforementioned standards within the 24-hour deadline, and the platform's system does not detect any underlying communication anomalies, the protective mechanism of the systemthen wasTrigger, fully lift all account restrictions, and restore all functionalities.

No organization or individual may, under the pretext of "assisting in investigations," infringe upon the lawful right to dispose of another person's property in any disguised form.

IV. "Privacy Protection Policy and Data Security Compliance Guidelines"

Article 1 (Data Ownership and Strict Physical-Level Isolation)

All registration details, identity credentials, account asset balances, deposit and withdrawal records, login IP addresses, device fingerprints, network node routing logs, and end-to-end instant messaging records generated by users during platform usage constitute the platform's core protected sensitive data assets. These are rigorously safeguarded in accordance with international personal privacy protection standards and the platform's security protocols. The platform strictly fulfills its fiduciary duty as a data trustee by employing industry-leading zero-trust multi-authority separation architecture, hardware-level physical isolation mechanisms, and end-to-end high-strength encryption throughout the entire process to ensure absolute security of user data during transmission and storage.

Article 2 (The Uncrossable Red Line: Prohibition of Data Output to Third-Party External Merchants)

User privacy and underlying data are the lifelines of the platform. The platform has established an **Absolute Red Line for Data Output**: It is strictly prohibited to disclose, export, screenshot, or transfer any personal privacy information, transaction records, or backend system logs of reported users or other regular users to any merchants, group administrators, management teams, strategic partners, or private commercial entities. No external merchants or group administrators may request any backend underlying data of other users from the platform under any pretext—whether for "internal commercial reconciliation," "multi-dimensional anti-fraud checks," "tracking individuals evading obligations," or any other commercial, private, or dispute investigation reasons. Platform customer service, technical, and operational personnel are strictly forbidden from overstepping their authority to disclose any non-public data to external parties. Violators will be immediately referred to the legal department for investigation and accountability.

Article 3 (Statutory Exceptions and Compliance Chain Disclosure)

To adhere to the compliance baseline of international and local laws, the retrieval, transfer, and exceptional disclosure of platform data are strictly executed only under the following statutory circumstances and in full compliance with legally prescribed procedures:

1. Essential Elements of Judicial and Law Enforcement Documents: Legally valid official notices of assistance in execution, subpoenas, or search documents formally issued by national judicial authorities, public security investigative agencies, or administrative law enforcement regulatory departments with legitimate jurisdiction in accordance with the law;

2. Dedicated Compliance Process Flow: After the relevant documents undergo legal and compliance review by the platform's legal team and the highest compliance officer to ensure accuracy, they are transferred directly to authorized law enforcement personnel through an official, proprietary compliance channel. The entire process is documented with digital signatures and evidence retrieval records for verification.

3. Strict Prohibition of Unauthorized Transmission: It is strictly forbidden for any personnel to privately transmit or forward any materials involving user data through personal instant messaging applications such as WeChat, Telegram, QQ, WhatsApp, or any unofficial encrypted channels. Any violations constituting illegal or criminal acts will be resolutely reported to judicial authorities for criminal liability without leniency.

5. Summary and Convention Pledge

The civilization of digital commerce stems from reverence for contracts; the dignity of foundational platforms is built upon adherence to neutrality. The QQLink platform has no intention of becoming an "arbiter" that intervenes in the legitimate commercial contests of various parties, but it will resolutely serve as a "gatekeeper" defending fair rules of the game and objective factual evidence. We do not favor any dominant group, nor do we tolerate any breach of trust or fraud. We deeply understand that the value of technology lies in empowering goodwill, not indulging greed.

This announcement shall take effect immediately upon its issuance. All QQLink users, group owners, anduserThis announcement shall serve as the benchmark to regulate one's own conduct, cherish personal credibility, and jointly uphold a fair, transparent, impartial, and orderly new digital ecosystem.

QQLink Platform Global Operations Management Center
QQLink Risk Control and Compliance Committee
September 2026nineday